My concentration in the Technical Communication program is information design. Information design and writing are closely connected, which is important and powerful. Every product needs documentation to explain its function and usage to customers. Writing is also a great communication tool for companies to describe, persuade and brand their products and services to customers. In this section, I will demonstrate some of my skills in the area of professional writing, research, user documentation, proposal writing, and translation.
The first writing project is for my Rhetoric class in Fall2013. I was inspired by Chang-rae Lee’s Mute in an English-only world. I decided to observe bilingual code-switching behavior from the cultural and linguistic aspects.
The second writing is a group report about worker’s communication at the Five Guys’ restaurant. We observed the five workers communication behaviors according to Stewart Tubb’s communication model.
Small Group Communication
The writing piece above is my travel research and analysis for my “City as Text” class. I went to Berlin, Germany, during my 2013 spring break. The purpose of this report is to show the population changes in Berlin as well as in my hometown Beijing.
This piece is an article I wrote for our school newspaper, The Sting. I wrote about my study aboard experiences and feelings in the United States as an international student.
This research paper is my undergraduate capstone project as an honor student. I was given the opportunity to choose the topic as well as the instructor of my own choice. Based on my bilingual experience and perspective, I decided to focus my research on the different written formats of business communication in China and the United States.
I conducted this manual rewrite project in User Documentation class in Fall 2012. This project required the knowledge of information mapping as well as structured writing. I chose the user guide of an instant messenger to rewrite. The name of the instant messenger is Tencent QQ International. The original manual is like an information container where it accumulates the entire instructional message without information hierarchy.
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This grant proposal was a team project for my Proposal Writing class. We were asked to write a grant proposal for a non-profit organization called Children’s Burial Assistant Inc. to respond to a Request For Proposal (RFP) of Project Children First.
During the summer 2012, I had an internship as an apprentice translator for a project at reasonablefaith.org. I translated articles from the Q&A section from English to Chinese. The articles include Q&A 2, Q&A 8, Q&A 24, Q&A 25, Q&A 26. The Q&A section is about the answers from Dr. William Lane Craig reponding to various questions people had about Christianity.